DatoCMS takes great care when handling users' personally identifiable data.
Details of this are given in this document, in our Terms of Service and our Privacy Policy.
The system stores personal information for the main account and invited editors.
Account:
Editors:
Personal data is stored exclusively in the DatoCMS database.
DatoCMS runs on Heroku, in its "Europe" region.
Heroku's GDPR compliance is described here. Heroku's DPA (Data Processing Addendum) is here.
When you sign up for a paid plan, we ask for the information that is legally required for invoicing and supply it directly to Chargebee. We do not store this information in our systems.
The information is:
When adding a credit card to your billing profile we send the card information to Stripe directly, without reading that information ourselves.
We then forward the result of the card registration to Chargebee that triggers the card charges.
So to Stripe we send:
Our company needs to send certified digital invoices to our Italian customers and to the government. To do that we use Fatture in Cloud.
The information passed on to Fatture in Cloud are:
Fatture in Cloud GDPR Compliance
When you open a support ticket, via email or support form, we supply them the email address.
If you opt to sign up for our newsletter, we register you on our Mailchimp account, supplying them with:
Mailchimp GDPR Compliance announcement
We use Rollbar to track software errors. In certain situations, to help the tracking of the information, we supply them the email address.
We collect and store your data for the following reasons:
(For more information about these reasons, see the explanation on Wikipedia)
We use your data to do the following:
We store your data for the duration of your use of the system.
As soon as you cancel your account, your personal information is erased.
We respect your right to do the following:
Please contact us (at the address below) if you want to do any of the above.
If you have any doubts, or wish to exercise your rights (as listed above), please send us an email here: support@datocms.com